It has been a while since I have posted anything of merit. I will try my hardest to start producing some more informative content.

Independent of where you originate from, you will have more than likely heard of Vodafone: the mobile phone carrier originally set up within the UK in the eighties.
Over the years they have gone from strength to strength, last tax year earning a post tax profit in excess of £3 billion. Running businesses within 20 different countries, and employing 79,000 worldwide gives off a general aura of a well run business. Wrong.

Now I appreciate wholly that I am a tiny fish in the grand scheme of things, however a sample of ‘me’ suggested that 100% of Vodafone customers were extremely disappointed. Stats do not lie !

I have been a Vodafone contract customer for the past 18 months. Prior to that, I had previous contracts with them. My family all have mobile contracts, and the majority of them are with Vodafone. We give them a few thousand quid a year, so logically they would want our custom right? Nope.

Having lost my phone, I decided to get a new contract. My previous contract expired in 3 months, so compared to what it could have been, it was a minimal financial loss.
Thus, knowing I could not cancel my contract I went into Vodafone to change my contract to a lower tariff. I.E Rather than spend £35 a month on a phone I did not have, simply spend £15: a saving of £20 monthly for 3 months.
After ‘a period of time which made the effort not worth it’ the woman told me I could only reduce my contract by £5 a month. I stated that with previous contracts we had reduced the contract in one lump, but she was having none of it. Essentially Vodafone wanted to make £30 extra out of me over a 3 month period by making ‘me saving money’ excessively complicated.

What Vodafone in fact did is make me decide that I did not in fact want to take out another contract with them. On the assumption I would have taken out a £30 monthly contract for 18 months, they lost a whopping £510 for having no business sense. Further to this, I have informed all family members to stay away from Vodafone when getting a new contract. We can multiply that number by 5, and state that Vodafone will essentially lose £2,500 bi-anually (minimum), and it is all their fault.

I am ridiculously stubborn, and business acumen influenced. Vodafone have ticked every box for me as a company NEVER to deal with.